Company Description
At Allergan Aesthetics, an AbbVie company, we develop, manufacture, and market a portfolio of leading aesthetics brands and products. Our aesthetics portfolio includes facial injectables, plastics, skin care, and more. Our goal is to consistently provide our customers with innovation, education, exceptional service, and a commitment to excellence, all with a personal touch. For more information, visit Follow Allergan Aesthetics on LinkedIn.
Job Description
Provide clinical facilitation to customers to ensure they are competent and confident to use the Allergan cosmetic range of products.
Provide clinical training to Sales Manager, Product Specialists at Allergan team meetings.
Key Accountabilities & Responsibilities
Deliver clinical facilitation, as developed by the Allergan Advisory Board and the OEU clinical team, to customers and Sales Mangers, Product Specialists at conferences, clinical workshops and training meetings.
Work with the Sales Manager to determine clinical needs and provide facilitation to customers accordingly.
Formulate clinical development plans for your top 30 accounts to be communicated and reviewed with the National Sales Managers and Associate Director Medical Affairs.
Work with PS’s during in house training events to develop their expertise in how to coach customers in patient consultation skills.
Effectively articulate product specific selling messages and differentiation of Allergan products and services versus the competitors.
Maintain a high level of service through reliable and timely follow-up after any interaction with customers and Allergan medical trainers.
Input and maintain Veeva data as required. Attendance at congresses and Allergan Medical Institute meetings to engage with customers, develop and upskill yourself.
Set up Allergan clinical training meeting including preparation with trainers, presentation, facilitation in collaboration Associate Director Medical Affairs.
Quality & Compliance
Support Allergan’s Quality Management System and internal auditing processes.
Ensure commitment to regulatory compliance by attending training and adhering to Allergan’s policies and procedures.
Qualifications
Essential Skills And Abilities
Ability to guide a group to acquire skills, make decisions or complete tasks by facilitating group communication, using interpersonal skills and influence strategies to build relationships.
Provide expert advice to colleagues within the organization based on knowledge gained from professional experience or training.
Ability to sell tailored, value added solutions/advice to meeting customer needs.
Work co-operatively with others to accomplish group goals through communicating clearly, sharing information, involving team members in decisions and demonstrating commitment to the team.
Ensure you keep up with developments in your area of expertise, particularly facial anatomy.
Seeks diverse learning opportunities and perspectives, quickly applies new knowledge and skills and uses work challenges as opportunities to try new learning and innovative solutions.
Intermediate skills in Microsoft Word, Excel, Powerpoint and Outlook
Approximately 80% of time will be spent in the field
Additional Information
Compliance And Integrity
You will be responsible for conducting your activities on behalf of the company consistent with a high standard of business ethics and in compliance with the laws and regulations that govern our activities (subject to local law/requirement).
AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.
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