Location: Stamford, CT (4 days on site)
Duration: 6-month contact-to-hire
Compensation: $45-55/hr
Day-to-Day
Insight Global is looking for a Support Content Publisher to join the Digital Service and Customer Experience (DSCX) team at a large Telecommunications company in Stamford, CT. This team is responsible for enhancing the customer experience and providing the right messages at the right time to the right customer. This person will be responsible for driving the execution of an interactive, digital self-service experience for customers by testing and publishing online support content and analyzing areas for improvement in design, content, and usability. This person will publish web content and proof for accuracy, message presentation and brand style. They will be responsible for optimizing SEO, headline style and length, graphics sizing, photo cropping, hyperlinking, etc. 20% of their day will be spent analyzing and understanding the analyst metrics, 40% spent on various tasks that come through their ticketing system like setting up new website layouts and creating content area for support sights. Remaining 40% is spent on projects: researching, running testing, and pitching creative ideas to increase customer experience and reduce cost. This position requires technical expertise, great communication skills, the ability to understand and translate technical and product launch information and to work closely with copy editors, designers, journey owners and technical teams.
Must-haves
Plusses
...Responsibilities: - Welcome and direct visitors to the company - Answer all incoming calls in a timely fashion and direct calls to their appropriate and specific department. - Takes and retrieves messages for various personnel - Manage food ordering for meetings,...
...Position Summary: The Director of System Radiation Oncology is responsible for strategic leadership, operational oversight and program development across multiple radiation oncology sites within the Guthrie Oncology Service Line. This role ensures delivery of high-...
...patients with known or suspected communication disorders (including speech, language, and oral motor dysfunction) using both non-... ...educational services, when appropriate. Develops an individual therapy plan for each assigned patient which includes goals of treatment...
...work. They will deal with owners, A/E's and contractors to resolve technical and/or value engineering matters during negotiation and contract execution. Additionally, they will perform all functions and responsibilities in consonance with company's values and beliefs and...
...driven by passion, collaboration, and a shared vision of success. Role Description This is a full-time on-site role for an Entry Level Sales Representative, located in Woburn, MA. Sales Representatives are responsible for managing client relationships, ensuring customer...