Job Description

About Cooler Master

Cooler Master is dedicated to providing the best solutions to customers and aims at exceeding customers’ expectations. The three cornerstones of our business philosophy are innovation, speed, and customer satisfaction.

Our headquarters is located in Taipei, Taiwan, and has its own manufacturing facilities in China and Taiwan and we have branch offices worldwide.

A career at Cooler Master provides meaningful opportunities to develop professionally, We're a diverse network of people driven by our shared ambition to shape a better future.

If you are a bright and high-energy professional. Because we look for and recognize individuals who can thrive in a forward-moving environment, and who can infuse our atmosphere with their own commitment to personal and corporate success. We are committed to creating unique and rewarding experiences for both customers and employees. Everyone has common goals and aspires to be their best.

Here, we can learn and grow at the speed of technology

Now is the time to define your future and make it yours too.

Summary

We are looking for a Sales-Driven Product Manager to lead the growth and success of our PC case product line in the region. This role owns both the commercial performance and product development lifecycle. You will act as the critical bridge between the market and internal teams—turning customer insights into product innovation while driving revenue, market share, and product excellence.

Key Responsibilities

Product Ownership & Development

• Own the end-to-end product development process for the PC case category, from concept to mass production
• Collaborate closely with R&D, Industrial Design, and Product Management teams to define product concepts, specifications, and feature requirements
• Lead regional voice-of-customer (VoC) initiatives, translating user feedback and market insights into product improvements or new development opportunities
• Ensure product roadmap aligns with market trends, competitive positioning, and business goals
• Track and optimize product lifecycle performance, including cost, quality, and customer satisfaction
• Position the product as a cost-effective, accessible, and compact AI solution suitable for small teams and limited IT infrastructure
• KPIs: Time-to-market, product launch success rate, VoC implementation ratio, product satisfaction score, category revenue contribution

Business Growth & Revenue Accountability

• Own sales performance and business growth for the PC case category in the assigned region
• Set, track, and achieve quarterly and annual sales targets, including revenue, profitability, and attach rate
• Build strategic business plans with key channel partners and enterprise accounts to drive sell-in and sell-through
• Actively identify and close high-impact opportunities in both existing and new markets
• KPIs: Quarterly revenue achievement, YoY growth %, attach rate %, ASP improvement, margin contribution

Market Strategy & Channel Execution

• Develop and execute regional go-to-market strategies, including product positioning, launch timelines, and pricing
• Provide market-specific insights to influence global product direction and pricing decisions
• Coordinate promotional campaigns and co-marketing activities with sales and marketing teams to maximize impact
• Support reseller enablement and channel readiness to accelerate market adoption
• KPIs: Channel growth %, new reseller onboarding rate, promotion ROI, pricing competitiveness score

Cross-Functional Collaboration & Communication

• Serve as the main liaison between field insights and internal functions such as PM, R&D, Marketing, and Operations
• Collaborate with hardware engineering, thermal/mechanical teams, and solution architects to ensure system performance aligns with AI workloads (e.g. training small LLMs, CV, robotics, etc.)
• Deliver regular business updates, sales forecasts, and product feedback reports to HQ stakeholders
• Lead quarterly business reviews and align execution across departments to hit category goals
• Resolve product-related issues in a timely and customer-focused manner
• KPIs: Forecast accuracy, alignment milestone delivery, issue resolution turnaround time, internal stakeholder satisfaction

Qualifications

• Bachelor’s degree in Business, Marketing, Engineering, Industrial/Product Design, or related field
• 5+ years of experience in product management, business development, or category ownership (preferably in PC components or consumer electronics)
• Proven track record of driving product success and hitting sales targets
• Strong understanding of DIY PC market, gaming community trends, and channel dynamics
• Familiarity with NVIDIA/AMD GPUs, cooling, chassis design, and workstation usability trade-offs
• Excellent communication, problem-solving, and analytical skills
• Fluent in English; Mandarin is a strong plus

Personal Characteristics

●Product Portfolio Management experience - Product road-map, product life-cycle, product training,

● Go To Market strategy and product trend and analysis experiences

●Experience managing multiple product lines or a portfolio of related products

● Experience in PC systems ,components, server, workstation, consumer electronic, System integration or another fast innovative field

● Experience managing live games, web/social/mobile experiences, and customer-centric software streaming and services

● Proven business acumen with strategic and analytical capabilities, using data to inform strategic and business decisions

● Enjoy planning and managing complex projects and initiatives that align with company vision

● You are a strategic thinker and a proactive problem solver and you find ways to cohesively support employees and business drivers.

● Ability to collect and analyze data, conduct field research and recognize trends

● Comfortable with collaborating in cross-functional teams

● Handles problems and acts on their own initiative without being prompted.

Position Details:

• Employment type: Full Time
• Base Salary: DOE.
• Yearend Bonus
• Location: City of Industry

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